Integrated Omni Channel Service Desk

Our framework offers the opportunity to integrate a service- and ticketing-solution seamlessly.

The benefits:

  • Seamless integration of servie desk processes into the portal
  • Intergation of established, well-engineered and future-proof service desk applications
  • Usage of an omni-channel approach, hence no loss of customer information is risked
  • Centralized back-end spanning multible portals and brands, hence an efficient usage of ressources is possible
  • Integration of CRMs or other customer-specific systems
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